Return Policy

Return Eligibility: We want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your order, we accept returns within 2 days of receiving the item(s). Returns will only be accepted in the event of a manufacturing defect. In such cases, a video showing the opening of the parcel is mandatory. To be eligible for a return, items must be unused, and in the same condition as received, with all tags and packaging intact.

Return Process: To initiate a return, customers must contact our customer service team within the specified return period to request a return authorization. Once the return authorization is granted, customers will receive instructions on how to return the item(s). Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part or a defective item.

Refund Process: Once the returned item(s) are received and inspected, we will process the refund to the original payment method within 48 hours. Please note that shipping costs are non-refundable, and the refund amount will be for the purchase price of the item(s) returned.

Exchanges: Unfortunately, we do not offer direct exchanges at this time.

Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer service team immediately with photos of the item and packaging. We will work with you to resolve the issue as quickly as possible, either by providing a replacement item or issuing a refund.

Final Sale Items: Certain items may be marked as final sale and are not eligible for return or exchange. Please check the product description carefully before making your purchase.

We strive to provide a seamless shopping experience for our customers, and our return policies are designed to ensure customer satisfaction while maintaining transparency and fairness. If you have any questions or concerns regarding our policies, please don't hesitate to contact our customer service team for assistance.